Terms and Conditions

[Placeholder – please complete or have legally reviewed by Clarita Swiss AG before going live]

1. Scope

These General Terms and Conditions apply to all orders placed through the Schlittler online shop of Clarita Swiss AG (hereinafter "we"). Deviating terms and conditions of the customer are only valid if we expressly agree to them in writing.

2. Offer and Conclusion of Contract

The presentation of products in the online shop is non-binding. By submitting your order, you make a binding offer. The contract is concluded with our order confirmation by email or with the dispatch of the goods.

3. Prices

All prices are in Swiss Francs (CHF) including the statutory value-added tax of 8.1%, plus any shipping costs. The price at the time of the order is decisive.

4. Payment

The available payment methods are displayed during the order process, particularly TWINT, credit card, and PostFinance. [Purchase on account: add conditions if offered.]

5. Delivery

We deliver within Switzerland. Delivery times and shipping costs can be found under Shipping & Delivery. Information on delivery periods is non-binding unless expressly agreed otherwise.

6. Returns

The conditions for returns are described on the Returns & Revocation page.

7. Warranty

Please inspect the goods upon receipt and report any defects or transport damage within [X] days. In the event of justified defects, we will, at our discretion, provide a replacement, repair, or refund. [Add warranty period.]

8. Liability

We are liable within the framework of statutory provisions. Liability for slight negligence is excluded to the extent permitted by law.

9. Data Protection

Information on the processing of your personal data can be found in our Privacy Policy.

10. Applicable Law and Jurisdiction

Swiss law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is [Location], subject to mandatory statutory places of jurisdiction for consumers.

Status: [Date]